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= = Lisa, a recent Queen’s University graduate with a Bachelor of Commerce degree, just completed her teachers program and has received her teaching certificate from the Ontario College of Teachers. Just days after getting certified, she accepted an offer for an LTO position this September in Sarnia, Ontario. She will be teaching two sections of BBI, the grade 10 Introduction to Business course. While it is not her ideal teaching position, she is ecstatic that she has been offered any position at all because of the tough job market.

In June, Lisa goes to the school to pick up resources for the course that she can look at during the summer. The entire department is made up of veteran teachers and they provide her with all sorts of resources for the BBI course. Lisa reviews the material over the summer. She believes that while the content covers the curriculum expectations for the course, the use of technology is very limited and somewhat outdated.

When September arrives, Lisa decides that she will make her mark as a new teacher by revamping the course. She is going to take advantage of her knowledge of Web 2.0 applications and use online interactive tools to teach the course. She is hopeful that this will more effectively convey the material to the students.

Web 2.0 tools are playing an ever-increasing role in the delivery of educational content, and the assessment & evaluation of students. Lisa recognizes that technology itself is simply a tool and how it is used really determines its effectiveness. Our case will examine the following aspects of using Web 2.0 technology in the classroom: 1 . How are Web 2.0 tools being used? 2. What impact do these tools have on a student’s educational experience?  3. How do the t echnology skills possessed by the students and/or by the teacher impact the effectiveness of Web 2.0 tools in the course? 4. How accessible is technology for students both in school and at home? 5. How do school administrators, parents and other teachers respond to the use of Web 2.0 tools in a course? = =